What if I'm not happy with the results?
Contact us for help with dates or a refund of unused credits.
You can change a date yourself or ask us for help. For a refund, email support@timelinescan.com from the address on your account within 7 days of purchase.
We refund unused credits in proportion to what you paid, including the tax on that portion. Credits already used to date photos are not refundable. If the service materially fails, we will make it right regardless of the 7-day window.